Tag Archives: Marketing

Social Media and Customer Service – Working Together for a Better Bottom Line

Want to know how to begin incorporating your social media and customer service efforts? Join in the conversation about this topic during the social media tweetchat at 1pm ET, Wednesday, March 9th. The hashtag for this conversation is #SMChat Continue reading

Posted in business, Customer Service, Marketing, Social Media, tips, twitter | Tagged , , , , , | 3 Comments

Should Marketing & PR join forces for the good of their organization?

Here are the definitions of marketing and public relations from http://dictionary.com : mar·ket·ing–noun the act of buying or selling in a market. the total of activities involved in the transfer of goods from the producer or seller to the consumer or buyer, including advertising, shipping, storing, and selling. public relations–noun the actions of a corporation, store, government, individual,etc., in promoting goodwill  between itself and the public, the community, employees, customers, etc. the art, technique, or profession of promoting such goodwill. While the definitions are obviously different, it seems to me that when reading between the … Continue reading

Posted in business, Marketing, Public Relations, Social Media | Tagged , , , | 2 Comments