Tag Archives: Social Media

Customer Service and Social Media Evolution

Customer Service and Social Media are evolving quickly.  It is in the best interest of organizations to connect the two, in order to maximize the benefits from customer service and social media.  However, if Customer Service and Social Media do … Continue reading

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Positively Social – How are You Spinning It?

The 12-year old said that, “the haters are motivators.” What if we all took his approach to be more determined to do the right thing in a positive way? Imagine the possibilities.

Join in #PositivelySocial today by using the hashtag to note those things that you see that are “Positively Social.” I am excited to see how we can talk about things in a more civil and understanding manner…even when we don’t agree. Continue reading

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Keep It Simple: Tips for hosting a Tweetchat

I am fortunate enough to moderate two very busy chats, SMChat on Wednesdays at 1pm ET and the #SOBCon chat on the third Thursday of the month. Along the way, I’ve come up with some tips to offer that will be helpful if you find yourself in the moderation hot seat. Continue reading

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Keep It Simple: 5 Tips for Participating in Tweetchats

The Keep It Simple Series offers a few simple social mediatips to help others as they participate in social media…and sometimes they even serveas a reminder to myself.  These 5 tips are specifically for when you are participating in tweetchats, … Continue reading

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Keep It Simple Series – The Rules of Social Media

Sometimes social media can be confusing or even difficult, especially if you are just joining.  So every Friday, I do a post on how to keep it simple.  This week I want to cover the Rules of Social Media… I … Continue reading

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Keep It Simple – The Equation for Social Media Success

The Friday, Keep It Simple Series, goes super simple this week as I share the equation for social media success. Continue reading

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Keep It Simple – Top 3 Reasons to Love Social Media

I recently was invited to write a post for 12Most.com - I chose to write the 12 Most Important Reasons to Love Social Media.  I thought I’d share a few of those reasons as part of the Friday, Keep It Simple … Continue reading

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Keep It Simple Series – 7 Keys to Online Success

Keep It Simple Series – 7 Keys for Online Sucess Continue reading

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Keep It Simple – Being “Good” on Good Friday and Everyday

Many people are celebrating Good Friday today and to many others it is just another Friday.  For me, it is a day to take a moment to think about what it means to be “good.”

Since this series focuses on Social Media, I’ll go over 5 simple ways to be good to one another using Social Media. Continue reading

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Women in Social Media – Supporting Others

When Margie Clayman asked if I was interested in writing a Women in Social Media post as part of a special 7-Part Exploration, I jumped at the chance.  I enjoy supporting my friends and their efforts, their ideas, and their … Continue reading

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