Tag Archives: Customer Service

Customer Service and Social Media Evolution

Customer Service and Social Media are evolving quickly.  It is in the best interest of organizations to connect the two, in order to maximize the benefits from customer service and social media.  However, if Customer Service and Social Media do … Continue reading

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Keep It Simple – Customer Service in 3 Easy Steps

I hope your Friday amazing and that you are working hard enough to enjoy it, but not too hard.  I also hope that you take a moment to be grateful for your customers and that you reflect on how you … Continue reading

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An Ounce of Prevention – Creating a Customer’s Dream

As a customer, the number one thing that I want when I have a problem is resolution.  I prefer to get the resolution quickly and pleasantly, but the most important thing is to get the problem resolved.  I appreciate companies … Continue reading

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Social Media and Customer Service – Working Together for a Better Bottom Line

Want to know how to begin incorporating your social media and customer service efforts? Join in the conversation about this topic during the social media tweetchat at 1pm ET, Wednesday, March 9th. The hashtag for this conversation is #SMChat Continue reading

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