Category Archives: Uncategorized

Customer Service and Social Media Evolution

Customer Service and Social Media are evolving quickly.  It is in the best interest of organizations to connect the two, in order to maximize the benefits from customer service and social media.  However, if Customer Service and Social Media do … Continue reading

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Keep It Simple: 5 Tips for Participating in Tweetchats

The Keep It Simple Series offers a few simple social mediatips to help others as they participate in social media…and sometimes they even serveas a reminder to myself.  These 5 tips are specifically for when you are participating in tweetchats, … Continue reading

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12 Lessons I Never Expected to Learn

I didn’t know that a little dog could teach me such big lessons about life, but he did and I’m so very grateful he was mine. We had 5,089 days together…although that sounds like a lot…it wasn’t enough. So he had plenty of time to teach me about life. I don’t know how he knew so much…I guess you could say that he was wise beyond his years. Continue reading

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SOBCon October Chat with Connie Burke and Mark Horvath

The SOBCon “fabric” has a “thread” of giving woven throughout.  We think about how we can positively impact people and businesses, then we connect that to keys to success.  The October chat will focus on the giving back feature of … Continue reading

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Keep It Simple – Customer Service in 3 Easy Steps

I hope your Friday amazing and that you are working hard enough to enjoy it, but not too hard.  I also hope that you take a moment to be grateful for your customers and that you reflect on how you … Continue reading

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Grateful for Independence Day

It is something we celebrate happily, but something that should never be taken for granted.  Celebrate your freedoms, but never abuse them.  Remember always that so many sacrificed so that we may enjoy the freedoms we have in the United … Continue reading

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Cat needs help July 3 2011

Please read his story. He now has ringworm and desperately needs a foster home for a few months.  They want him taken out of Indy Humane today (Sunday, July 3rd)  Food, supplies, and medical care will be provided.  Ringworm is … Continue reading

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